🎉 Get $50 Off Your First Recurring Clean – Use Code CCSS88
A compiled list of frequently asked questions is below. Can’t find the answer you’re looking for? Reach out to us here.
For all Entire Home cleans we can offer Standard, Deep Clean, Moving In/Out and Airbnb cleaning. The differences in each is specified on our services page and will incur different pricing. Note that this only applies to Entire Home cleans and not cleans specified by the hour.
Our booking form gives an estimation on how long a clean will take. Each home usually takes an hour per bedroom and 30 minutes per bathroom.
Whatever works best for you. We can work via a key or lockbox to provide entry for the cleaner or you can be around whilst we clean.
No, all of our cleaners come fully equipped with cleaning supplies
We require a parking space for all our cleaners. If you are unable to provide somewhere for our cleaners to park, please let us know prior to the service.
Unfortunately we cannot accept keys to enable easier accessibility for our team if you are not home. We do prefer use of lockboxes/instructions if this is possible. Loss of keys is a risk that must be considered as we do not hold responsibility
Yes we prefer to keep the same cleaners at each home. If for any reason we need to change we will notify you.
Unfortunately we can only clean the interiors of windows.
All cleans are payable via debit/credit card via the bookings page
Yes, all cleaners are required to have completed police checks prior to joining the team.
Yes, all cleaners are required to have completed police checks prior to joining the team.
Yes, all the cleaners are fully insured with public liability insurance.
Yes, here at CCS Salucci Cleaning Services we love all pets and have no trouble cleaning in pet friendly homes
If there is any breakage or loss during your cleaning, notification of such an event must be made to CCS Salucci Cleaning Services within 48 hours of service. We will do our utmost to resolve any such events.
If your home is deemed unsafe or hazardous, our teams will assess and potentially leave. We require all homes to be safe and risk-free for our cleaners.
If for any reason you are not happy with the clean, please forward photographic evidence of the issue and we can either send someone out to fix the problem.
Please contact our office via email, phone or text (9am – 5pm) and we will be happy to accommodate and changes to your booking
Gmail: contactcleantastic@gmail.com
Phone: 0422020557 or 0472832744
Cancellations are to be done at the clients earliest convenience or at least 48 hours before booked in cleaning day. A cancellation fee of 50% of the booking fee will apply if not cancelled before the stipulated notice period.
We are open Monday to Friday 7am – 7pm.
Please contact our office via email, phone or text (7am – 7pm)
All cleans are payable via debit/credit card via the bookings page
Booking a cleaning service with CCS Salucci Cleaning Services is quick and easy! You can book through our website by filling out our online booking form, or you can give us a call or send us an email to schedule your appointment. Our friendly team will be happy to assist you in selecting a convenient date and time for your cleaning service.
Normally we work in a team of 2 cleaners and you will have 2 cleaners in the home to do the clean but if there is only one cleaner available then they will be allocated to do the clean in the time frame given. With 2 cleaners the job gets done quicker too which most clients prefer. For instance a 2 hour clean with 2 cleaners takes 1 hour instead of 2 hours to do the job but charged the same.
At CCS Salucci Cleaning Services, we take customer satisfaction seriously, and if you are unhappy with any aspect of our cleaning service, we encourage you to contact us immediately. Our team is committed to resolving any issues and ensuring that you are completely satisfied with our service. Please let us know about your concerns, and we will take appropriate steps to address them.
Please also tell the cleaners what your specific requirements are I.e: if you’ve booked a 2 hour clean for a 4 bedroom home that is not enough time to do everything so specific rooms or areas that you want done must be discussed with them so they can do all the cleaning needed to meet the expectations.
A 2 hour clean is normally allocated to a 2 bedroom home and all areas of the home are given a basic clean unless a deep clean has been booked.
Deep cleaning is a more intensive clean and requires more time to do the cleaning and is charged differently. We normally do Inside the oven and rangehood filters are cleaned as well. Toilets and shower filters are cleaned as well on this type of clean so it is a longer cleaning routine and we use a checklist to check off the cleaning tasks. The client is welcome to speak to the cleaners and discuss priority cleaning areas as well.
Visit our FAQ Page or Contact Us if you have any more questions.

We are committed to 100% customer satisfaction.
If you are not completely satisfied with our clean, we will send our team back to reclean.